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At Sarvesh Enterprises, we strive to provide our customers with the best possible shopping experience. However, if for any reason you are not satisfied with your purchase, we offer a straightforward refund and return policy.
Refund Policy:
If you are not satisfied with your purchase, you may return the item for a refund within 2 years of receipt. The following conditions apply:
- The item must be in its original packaging, with all tags attached.
- The item must be unused and in the same condition as when you received it.
- We reserve the right to refuse a refund if the item has been used or is not in its original condition.
To initiate a refund, please email our customer service team at sarveshenterprise75@gmail.com with your order number and reason for return. Once we receive your request, we will provide you with a return shipping label. You will be responsible for the cost of return shipping.
Once we receive your returned item, we will inspect it and issue a refund within 7 days. The refund will be issued to the original payment method.
Return Policy:
In addition to our refund policy, we also offer a return policy. If you receive a defective or damaged item, or if we send you the wrong item, we will accept the item for return and provide you with a replacement or a refund.
To initiate a return, please email our customer service team at sarveshenterprise75@gmail.com with your order number and a description of the problem. We will provide you with a return shipping label, and we will cover the cost of return shipping.
Once we receive your returned item, we will inspect it and provide you with a replacement or a refund within 7 days. The replacement item will be shipped to you at no additional cost.
Please note that our refund and return policy applies only to items purchased through our website. If you purchased an item through a third-party retailer, please contact the retailer directly for their return policy.
We reserve the right to modify our refund and return policy at any time. If we make any changes to the policy, we will post the updated policy on our website.
If you have any questions about our refund and return policy, please contact our customer service team at sarveshenterprise75@gmail.com.